Ryerson ITSDC - Should Ryerson Be a Laptop University?
Information Technology
-
is a requirement of a modern polytechnic curriculum;
-
is required to enable and enhance teaching and learning in a polytechnic
university;
-
is a necessity for scholarly research and creative activities in a world
where information technology is a pervasive reality.
In the professional world computing is ubiquitous. The textual mediation
of social relations is now digitally mediated. Reports, engineering drawings,
memos, quotes, and every other form of business and professional transaction
are now done electronically. In every industry the nature of professional
work, research, and development are being continually redefined by networked
computing. From the patient management and record systems used by the medical
industry to the accelerated visualization, design, and simulation of complex
systems enable by networked CAD/CAM/finite element analysis systems in
aerospace engineering, computing has changed the work practices of professionals
in every industry that hires Ryerson graduates. The clear divisions between
traditional careers has been eroded by the reengineering of industry that
computing has made inevitable. It is not enough for many professionals
to have a deep knowledge in one discipline. The modern professional is
expected to work with digital tools as an expert within their discipline
and as a generalist capable of working on aspects of projects that would
have been unthinkable twenty years ago. One classic example is in graphic
communications where one person may perform all prepress activities in
place of the traditional roles of designer, colour separator, layout artist,
film stripper, plate maker etc. The nature of work, research, and development
have changed. At the same time, despite significant investments, the nature
of Ryerson's computing resources have not. Ryerson
-
has no advanced computing capability;
-
has adequate, restricted access, entry level specialized labs and servers;
-
has inadequate general purpose drop-in computing labs.
The lack of modern ubiquitous computing resources at the University is
a fundamental impediment to Ryerson's progress as a modern polytechnic.
The traditional model of buying computers to serve the curricular requirements
of a limited number of programs will not work when computing is the pervasive
reality in every industry. Ryerson cannot afford to buy the computing equipment,
software, development, and support for modern pervasive computing for over
12,000(?) students on campus. Another model must be found. The "laptop"
university is only one them.
The Problem of the Polytechnic Curriculum
Information Technology is required to support the modern polytechnic curriculum.
Initially computing resources were required only by computer science courses.
Numerous terminals and a mainframe running fortran and cobol were a necessity.
The number of courses requiring access to computing resources has grown
steadily since the late 1970s as the cost of computing has fallen and the
quality of computing has improved. Today the need for digital design and
visualization tools runs across the campus. Architecture, Interior Design,
Theatre, Engineering and other schools require design tools that are either
not available on campus or exist only at an introductory level. Any school
involved in the communications industries now requires a broad range of
computing resources from script writing and project planning to digital
audio, non-linear video editing, and motion picture special effects. In
the polytechnic curriculum the variety of computing requirements, especially
the range of specialized software applications, means that there is no
one simple computing solution available to everyone. Where inexpensive
networked multimedia personal computers with specialized software and network
services might be adequate for one program, high-end Unix workstations
with high speed networking tied in to powerful compute servers might be
required for another. In the polytechnic environment - unlike the more
traditional university - a one-size-fits all approach such as requiring
laptop purchases by all students may not be appropriate. The University
needs a way to evaluate the computing requirements of the programs and
determine:
-
what central computing services must be available and how they will be
developed and supported;
-
what high-level computing resources are required for specialized applications
and how they will be developed and supported:
-
what computing systems students should be expected to purchase and how
they will be developed and supported;
-
how student computers will interface with Ryerson's infrastructure and
the academic project of each program.
The Problem of Polytechnic Teaching and Learning
With information technology pervading the curriculum and therefore the
work practices of Ryerson's students and faculty, additional resources
are required to enhance and enable teaching and learning. This includes
pervasive use of networked computing for:
-
publishing traditional course materials;
-
production and distribution of multimedia course materials;
-
on-line simulations;
-
access to databases;
-
development and integration of existing applications into the curriculum;
-
computer aided instruction, including prepatory quizzes and tests;
-
digital/multimedia communications between students, teaching assistants,
and faculty;
-
lecture/classroom multimedia support.
With every one of these items comes the issues of the cost of the hardware,
software, development, and support systems to make it useful and keep it
running.
The Problem of Scholarly Research and Creative Activities
Many faculty do not have computers on their desks. The computers faculty
have are largely out of date. There are no high-end computing resources
on campus. While it is possible to imagine asking every full-time student
to buy some kind of a computer it is difficult to imagine asking the faculty
to do so. A strategy is required for faculty access to computing that is
affordable, that is fair, and that is maintainable and well supported.
Faculty require support at three levels:
-
Base level infrastructure such as E-Mail, Web publishing, printing, word
processing and the preparation of basic media: graphics, images, etc.
-
Specialized but widely shared support for special application environments
such as CAD, multimedia production, scientific programming, multimedia
programming, etc.
-
Highly specialized research and teaching assistance to enable special projects.
Ryerson provides limited base-level and very little specialized IT support
to faculty. Support is available for E-Mail, Web publishing, and some aspects
of engineering applications and multimedia development.
Strategies to Enable Pervasive Computing?
With over 12,000? students the University cannot afford to pay the entire
cost of pervasive computing. Various strategies have been discussed to
address this - most of which focus on the low to mid end computing resource
level we currently try to make available to our students. These strategies
must be evaluated in light of their legal, technical, pedagogical, and
cost implications. Students do their academic work at home and on campus.
The work they do ranges from basic word processing for writing essays and
reports to more specialized work such as image processing, computer aided
drafting and design, financial modeling, applied statistics, and software
engineering. Depending on the academic requirements of each program, students
will require a range of computing tools. In a polytechnic university it
is difficult to draw a line between general purpose computing requirements
such as E-Mail and word processing on one hand and specialized applications
such as CAD on the other. For example, for many students in Applied Arts,
basic communications may include E-Mailing documents with embedded images,
sounds, and applets. An appropriate general purpose machine for these students
will undoubtedly include sufficient processing, RAM, and hard disk storage
as well as certain applications such as Photoshop, and HTML editor, desktop
publishing software, and a graphics program such as Corel or Illustrator.
Similarly a student in food and nutrition might expect to generate results
from SPSS for incorporation into a report on the same machine they do their
word processing. Lower end machines with appropriate specialized software
will allow the maximum utilization of the higher end machines that the
University can make available. It is therefore necessary to develop systems
where the lower end personal machines function as an adjunct to the higher
end machines in a way that facilitates moving work between them. Three
models are often discussed for dealing with the costs of pervasive access
to base-level computing.
Enabling Basic Computing Access
-
Technology Fees to Rebuild/Build Pervasive Campus Computing Resources -
It is very tempting to propose a technology fee on the order of 10% of tuition
for every full-time student. The constant stream of funds this would produce
would solve several problems at once. First, funding would be constant.
Equipment could be replaced regularly and better managed. Second, the cost
per student would be much lower than the alternatives discussed below.
In the case of the laptop university five times less expensive. Third,
this scenario would make significant numbers of newer and more up to date
machines available on campus. Students also need to work at home on computers.
The cost of a systems fee on top of a desktop system for the home is still
below or equal to the cost of purchasing a laptop. There are problems with
this approach:
-
Legal questions? - it is not clear that the current education act permits
fees for capital equipment.
-
Ministry policy? - as above
-
Adequate resources for students?/Not really pervasive - restricted availability
- a technology fee would not put a computer on the desk of every classroom
or make computing truly ubiquitous. There would still be contention for
workstations.
-
Cost? - what is a reasonable fee/saves money over laptop purchases? There
are huge hidden costs to continuing and especially to expanding drop-in
labs. The true costs in development and support work must be figured in
or the labs will not run well. Development and support costs don't go away
after the first year. For the labs to remain current and easy to use, development
and support work must continue from year to year.
-
Does not encourage working at home alone/encourages social interaction
in the lab. If students buy desktops for the home and there are no drop-in
labs there is little point for students who must do some form of digital
work to stay on campus.
-
Require purchase of home desktop machines
-
Cost - social equity - significant jump in cost of education. In the technology
fee approach some departments with less than average IT requirements might
elect not to make additional purchases necessary .
-
Problems of many users connecting to campus - without laptops connecting
on campus or labs to upload and download to disk (1.4" to 100MB Zips..)
students would either be forced to sign up with an Internet Service Provider
or Ryerson would have to build an extensive modem pool - likely to see
it replaced with another access method in a few years?
-
Development and support costs don't go away. Every year appropriate systems
must be developed including turn key access to the campus and appropriate
packages of applications for the different programs set up and correctly
installed. Students will require excellent documentation and assistance
in using systems purchased for their education. In other words a well staffed
help desk, systems developers, and people to write documentation and do
training sessions.
-
Discourages social interaction - as discussed above, without drop in labs
students would have to go home to work.
-
May not be appropriate for some programs where laptops are a natural fit.
-
Notebooks
-
Cost - social equity - significant jump in cost of education. From a student
perspective laptops are the most expensive scenario. In the tables reproduced
below laptops are just under twice as expensive as desktop computers with
similar processing power but more memory and storage.
-
May not be appropriate technology for everyone - design and multimedia
courses for example. Looking at the Dell prices below (which are in line
with IBM's and the Link programs) it would be extremely difficult to tell
a media student to buy a laptop that is useless for media development for
over $4000 when the same money could buy a multimedia development system
with adequate storage, good processing power (for today) and 64 MB of RAM
vs 16..
-
Discourages social interaction - not as bad as home desktop systems. Students
meet on campus - presumably exchanging files/notes. Working together with
laptops on campus is a plus. Bringing them to campus all the time might
not be and using them is not the same as being herded into a lab together
when the lab is the only place to work.
The following are some comparison prices based on the July/97 Computer
Paper adds. Each table is from one companies add. Dell is a "first line"
manufacturer that includes a 3 year guarantee and service in their price.
In some respects the Dell prices reflect more realistic prices in that
someone has to pay for service/repair.
Dell:
|
Laptop
|
PC
|
PC
|
PC
|
Cost |
$4899 |
$4699 |
$4899 |
$2699 |
Processor |
166MMX |
233PIIMMX |
266PIIMMX |
166MMX |
Cache |
256 KB |
512 KB |
512 KB |
512 KB |
Memory |
16 MB |
32 MB |
64 MB |
32 MB |
Hard Disk |
1.4 GB |
6.4 GB |
6.4 GB |
3.2 GB |
Screen Size |
12.1 " Active |
17" |
17" |
15" |
Video Card |
? |
8 MB Matrox |
4 MB Matrox |
2 MB Virge |
CD-ROM |
12 X |
16 X |
16 X |
16 X |
Sound |
16 bit |
32 bit + spkrs |
32 bit + spkrs |
16 bit + spkrs |
Extra Battery |
Yes |
NA |
NA |
NA |
Software |
MS Office Home Ess. |
MS Office Home Ess. |
MS Office Home Ess. |
MS Office Home Ess. |
Other |
- |
56 Kb Modem + 100 MB Zip Drive |
56 Kb Modem + 100 MB Zip Drive |
56 Kb Modem |
Ryelle is a clone "manufacturer" that includes a 2 year carry in service
agreement.
Ryelle:
|
Laptop
|
PC
|
PC
|
Cost |
$3038 |
$1598 |
$3078 |
Processor |
133 Pentium |
133 Pentium |
166MMX |
Cache |
256 KB |
512 KB |
512 KB |
Memory |
16 MB |
16 MB |
32 MB |
Hard Disk |
1.4 GB |
2 GB |
4 GB |
Screen Size |
11.3" Active |
15" |
17" |
Video Card |
1 MB |
2 MB Virge |
4 MB ATI |
CD-ROM |
6 X |
12 X |
24 X |
Sound |
16 bit |
16 bit + spkrs |
16 bit + spkrs |
Extra Battery |
- |
Grolliers E. |
Grolliers E. |
Software |
- |
- |
- |
Other |
- |
33.6 Kb Modem |
33.6 Kb Modem |
MDG is a clone "manufacturer" there are no extras in their prices.
MDG:
|
Laptop
|
PC
|
Cost |
$3295 |
$2590 |
Processor |
P166 |
P166 |
Cache |
256 KB |
256 KB |
Memory |
16 MB |
16 MB |
Hard Disk |
1.3 GB |
1.7 GB |
Screen Size |
11.3 Active |
15" |
Video Card |
2 MB |
2MB Virge |
CD-ROM |
10X |
12 X |
Sound |
? |
16 bit |
Extra Battery |
- |
NA |
Software |
- |
- |
Other |
- |
- |
Should Ryerson be a Laptop University?
Access
Students who purchase notebook computers under a University program will
have excellent access to information technology. Where other solutions
are implemented access will not be truly ubiquitous.
Graduate Employability
For basic skills notebooks provide an excellent platform for learning and
working. However, for certain applications notebooks may not provide sufficient
technological base to achieve certain skills. In Computer Aided Design,
image processing, multimedia development, and other visualisation and design
areas affordable notebooks are a disadvantage to students working on basic
to mid-level problems.
In some programs employers will value the laptop experience such as
in Business and perhaps Journalism. In other programs the experience will
be considered outside of normal work practices and will be irrelevant.
University Image
If communicated properly becoming a laptop university can have a positive
impact on Ryerson's image. Selling a hybrid solution to ubiquitous computing
is much more difficult.
Cost to students
Based on information on existing programs the cost of a laptop program
for students in effect raises their tuition by roughly 50%. In some programs
this may be acceptable. In others this may lead to significant enrollment
reductions and reduce the quality of students available to them.
In theory if every student were required to purchase a notebook computer
access to IT at Ryerson would be be pervasive on and off the campus. In
practice there are two fundamental problems with this. First, many students
may not be able to afford a notebook solution. Second, the high cost of
notebooks may render them an inappropriate technology for many disciplines.
The cost of notebooks capable of running certain classes of critical applications
is unreasonable whereas the cost of a desktop system may not be. At some
point notebook computers may be available that address both of these concerns.
At this point they are not. Other solutions as discussed above must be
explored. Where appropriate Ryerson must allow individual programs or departments
to move forward with entrance requirements such as the purchase of a laptop
(or other system) where those departments deem it appropriate.
Maintained by Dave Mason as part of the ITSDC pages
Last modified: Fri Jul 4 08:27:05 EDT 1997